+852 6588 8973 
Type 2 EU Standard Electric Vehicle Charger 32A Three Phase (5M)
Return and Refund Policy
Refund Policy
For certain products, if it is confirmed that there are manufacturing defects after inspection, customers can exchange the same model of product within seven days (excluding certain designated brands and accessories). Customers must bring the product to arrange for inspection and exchange. The warranty period for charging products is 30 days.
Only one exchange or return is allowed per purchase. If the exchanged product is out of stock, customers can exchange it for another product of equal value.
When exchanging products, customers must present a valid receipt. The product must not be damaged by human factors.
This exchange policy does not apply to:
Products that are accidentally or negligently damaged or damaged due to incorrect use.
Refund
Except for the above exchange policy, all sold products are non-refundable.
For products with price fluctuations, the selling price is based on the time of the order, and any subsequent price adjustments or promotions cannot be refunded.
If a customer makes a mistaken transfer, the excess amount can only be converted to points for use in the next purchase. If the customer insists on a refund.
If a customer discovers that they have purchased the wrong product, the company can arrange for the customer to make up the price difference and exchange it. If the customer finally requests a refund for reasons not related to the product, the customer is responsible for the shipping fee and must return the complete product packaging and product to the company. After receiving the goods, the company will refund the payment to the credit card used to pay the order (with a 3% credit card processing fee deducted) within 2 working days.
Delivery Policy
Our goal is to deliver the products to you according to the delivery location you requested in the order and the shipping date specified by us when you check out (updated in the order confirmation); if we expect that we cannot deliver on the expected delivery date, we will try to notify you. However, to the extent permitted by law, we are not responsible for any loss, liability, cost, damage, charge or expense caused by delayed delivery to you.
Refund Policy
For certain products, if it is confirmed that there are manufacturing defects after inspection, customers can exchange the same model of product within seven days (excluding certain designated brands and accessories). Customers must bring the product to arrange for inspection and exchange. The warranty period for charging products is 30 days.
Only one exchange or return is allowed per purchase. If the exchanged product is out of stock, customers can exchange it for another product of equal value.
When exchanging products, customers must present a valid receipt. The product must not be damaged by human factors.
This exchange policy does not apply to:
Products that are accidentally or negligently damaged or damaged due to incorrect use.
Refund
Except for the above exchange policy, all sold products are non-refundable.
For products with price fluctuations, the selling price is based on the time of the order, and any subsequent price adjustments or promotions cannot be refunded.
If a customer makes a mistaken transfer, the excess amount can only be converted to points for use in the next purchase. If the customer insists on a refund.
If a customer discovers that they have purchased the wrong product, the company can arrange for the customer to make up the price difference and exchange it. If the customer finally requests a refund for reasons not related to the product, the customer is responsible for the shipping fee and must return the complete product packaging and product to the company. After receiving the goods, the company will refund the payment to the credit card used to pay the order (with a 3% credit card processing fee deducted) within 2 working days.
Delivery Policy
Our goal is to deliver the products to you according to the delivery location you requested in the order and the shipping date specified by us when you check out (updated in the order confirmation); if we expect that we cannot deliver on the expected delivery date, we will try to notify you. However, to the extent permitted by law, we are not responsible for any loss, liability, cost, damage, charge or expense caused by delayed delivery to you.
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